Tom Brookes

Web Developer. Solutions & Implementation.

I take designs, specs and half-built ideas and turn them into things that work, carefully.

About

I spent three years as a Customer Interface Specialist at NAVEX, turning client designs and requirements into live, working web platforms. Before that, I taught myself to code during a cinema management furlough, then trained properly through the Le Wagon bootcamp while working full time. I like problems with a clear before and after: an idea, a mockup, a mess of requirements, and then a working thing on the other side of it.

Experience

Customer Interface Specialist, Implementation

June 2023 — February 2025

Senior Customer Interface Specialist, Implementation

March 2025 — August 2026
NAVEX, governance risk & compliance software
  • Configured and implemented client-facing web platforms from design specs and branding materials, including full site builds, location databases and call-routing setups, managed through a live Salesforce case queue.
  • Diagnosed and resolved live production issues on customer-facing sites by investigating root causes and delivering written fix reports.
  • Built version-controlled automation tools via GitHub to streamline recurring tasks, and trained incoming international team members on systems and workflows.

Teaching Assistant, Full Stack Web Development

September 2022 — August 2023
Le Wagon, London
  • Supported students through fundamentals including databases, front-end development and web design, working with students and teachers from multiple countries.

Skills

HTML CSS JavaScript Ruby on Rails SQL Salesforce Git & GitHub

Recent Work

Monster Energy

Pokemon

Weir

Just Eat Takeaway.com

Projects

Web Intake Site Assistant Tool

TamperMonkey